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Customer service made a big difference for Buick owners in J.D. Power survey.

Great customer service separates ‘best’ brands from the rest – J.D. Power

Lexus and Buick. Brands that you wouldn’t necessarily think have much in common. But one thing Lexus and Buick do share is recognition by J.D. Power as having the highest customer satisfaction among luxury and mainstream brands, respectively. Power’s U.S. Customer Service Index (CSI) Study measures customer satisfaction with service at franchised dealers or independent […]