A lot of customers – and more than a few interested non-customers – visit the Santander Consumer USA (SCUSA) website daily.
Based on activity the first half of this year, it’s about 14,000 unique visitors a day, which would play out to more than five million visitors for the full year. (Last year, about 4.65 million visitors recorded 9.33 million sessions and almost 14.5 million page views.)
So, where are people going on the website, you might wonder, and why does that matter to you?
A lot of those visitors are customers who are managing their relationship with SCUSA through MyAccount, which has received more than one million unique visitors so far this year.
Here’s what they know that tens of thousands of other SCUSA customers may not know.
“Those customers who have signed up for MyAccount see that it makes sense, because it makes managing their finances – and busy lives – easier,” said Bruno Paiva, senior vice president of marketing for SCUSA. “It’s the best way that I know for a customer to stay on top of his or her Santander account details and to ensure everything goes smoothly with this important commitment.”
“SCUSA helps hundreds of thousands of people get new and pre-owned vehicles each year, and MyAccount is just one way we make sure it’s a satisfying experience,” Paiva said.
Signing up is easy as starting your new car, truck or SUV: Access MyAccount at the Santander Consumer USA website through a mobile device, tablet or computer, then provide some basic information, such as account type and number, birth date and ZIP code, and that’s it.
Once verified, you have access to everything you need to manage a Santander account.
MyAccount even provides contact or other information you may need to make monthly payments, report insurance losses, provide customer feedback through the Office of the President, etc.
And you have access to your account information 24/7.