MyAccount: One way Santander Consumer USA can make your life easier

A lot of customers – and more than a few interested non-customers – visit the Santander Consumer USA (SC) website daily.

Over the past year, an average of 17,565 users come to the site each day, which plays out to more than 6.4 million users and more than 16 million page views, based on Google Analytics.

So, where are people going on the website, you might wonder, and why does that matter to you?

 

 

A lot of those visitors are customers who are managing their relationship with SC through MyAccount, which has received almost 2.6 million visitors – 16 percent of the total traffic – in the past year.

Here’s what they know that tens of thousands of other SC customers may not know.

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Part 3 of 7-part series

They can make payments, view statements, review payment history and account balances, obtain payoff information and even go paperless by signing up for Auto Pay.

“Those customers who have signed up for MyAccount see that it makes sense, because it makes managing their finances – and busy lives – easier,” said Bruno Paiva, senior vice president of marketing for SC. “It’s the best way that I know for a customer to stay on top of his or her Santander account details and to ensure everything goes smoothly with this important commitment.”

“SC helps hundreds of thousands of people get new and pre-owned vehicles each year, and MyAccount is just one way we make sure it’s a satisfying experience,” Paiva said.

Signing up is easy as starting your new car, truck or SUV: Access MyAccount at the Santander Consumer USA website through a mobile device, tablet or computer, then provide some basic information, such as account type and number, birth date and ZIP code, and that’s it.

Once verified, you have access to everything you need to manage a Santander account.

MyAccount even provides contact or other information you may need to make monthly payments, report insurance losses, provide customer feedback through the Office of the President, etc.

And you have access to your account information 24/7.

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